Managed IT Support Experts solution Company in Auckland

Knowledgeable and Professional Specialist IT Support Auckland – Tanglin Consultancy has your IT Support needs covered

At Tanglin Consultancy we are committed to giving you nothing less than cutting-edge IT Support solutions, ensuring your business will always be ahead of the competition in terms of your IT Support (Auckland wide) needs. We simplify things for you, so you can focus on building a thriving business.

Expert IT Support Auckland

As one of New Zealand’s most trusted IT Support in Auckland providers we don’t believe in a quick fix. By offering comprehensive long term Business IT Solutions we ensure your technical IT Support Auckland solutions are robust enough to ensure long-lasting success and enhance the overall efficiency of your business.

Taking the grimacing and guesswork out of your IT conundrums and stumbling blocks

Our IT Support Auckland services are cost effective and flexible. We offer a monthly support plan tailored to your specific IT requirements. Our highly experienced IT Support Auckland Team provides a range of expert and professional IT Support services aimed at keeping your business network operating effectively and smoothly at all times.

What is a Managed IT Services Model?

A managed IT services model, also known as a fully outsourced model, is a distinct kind of outsourcing that covers all IT functions. In a managed services model, the provider takes over all the technology decisions as long as the decisions are within the parameters that the business has set. The only significant role the business has in the managed services model is to review the processes.

The managed IT service provider is a company that works remotely to manage their customer’s IT infrastructure and/or end-user systems. This is done on a proactive basis and attached to a subscription model.

What are the Benefits of a Managed IT Services Model?

There are numerous benefits of a managed services model, including the following four below:

Risk Reduction

In a managed IT services model, the managed IT service provider takes all the responsibility. This means that if technology is damaged in any way, the provider is the party that is responsible for repairing it.

Fixed Cost

This refers to a month-to-month payment that will never fluctuate so a business is able to know precisely how much it will need to budget for its IT management.

Knowledge Retention

Since the company’s IT department is run by an outsourced vendor, there is no employee turnover. Also, the managed IT services provider will keep the information about your company on file, as well as the expertise that company has gained through its clients.

Focus on Core Business

The managed IT services model will free up the rest of your employees from any IT concerns and will scale out any processes that are not helping the company reach its goals.

The managed IT services model is one that Tanglin Consultancy does extremely well. As a managed IT service provider, we help to streamline your IT infrastructure and increase overall efficiency for numerous companies.

What is managed IT support?

Managed IT support refers to any IT (information technology) services that are supplied to clients by the contracted outside IT Support company to solve an IT related issue. Instead of having the hassle of having to attend to IT management problems, in a managed IT services situation, the client or customer is freed up to focus on the nitty gritty of their business and also has a clearer idea of the costs involved ahead of the time. This makes budgeting for ongoing IT support easier. 

We live in the 21st century, where technology is growing at an exponential rate and it’s exceptionally hard for companies to keep up with all the technological advancements. As new technology gets implemented in a company, new problems are uncovered. Without someone to help you fix these problems, you could be in big trouble.

Let’s explore what our specialist IT Support Auckland services entail:

Making smart decisions about IT Support in Auckland is easy when you choose Tanglin’s range of managed IT solutions for your business.


We operate as an outsourced management team for your technical infrastructure on a long-term basis. We believe in long-term strategies to achieve robust IT health, reliability, and longevity and, ultimately, therefore, the success of your business.


Instead of merely building a system and then leaving it to somebody who may not fully understand the intricacies of how it works optimally, why it was built in a certain way to begin with, or how to effectively manage it, we are in it for the long run – with you every step of the way managing and fine-tuning the system according to the needs of your growing and developing business. This avoids the pitfalls of potentially wasting money that was spent investing in the infrastructure build and implementation process in the beginning. It’s a win-win situation. 


Our expert IT Support Auckland team works offsite and out of your way, managing the system that we built specifically for your business to optimise your technical services. This also means there is no need for a separate in-house technical support team.

Tanglin’s Professional Business Managed IT Support Auckland Services Include:

Tanglin – Your IT Support Auckland Partner

Providing Targeted, Trusted & Top-Quality IT Solutions

At Tanglin Consultancy we pride ourselves on delivering one of the most thorough and all-inclusive IT support services available, on an ongoing basis for your business. With Tanglin’s range of bespoke IT Support Auckland services there’s no more need for you to stress about having to manage your own IT support system. We’ve got you covered – from the strategy to the build, to the long-term management of your IT systems. From the ground up, we provide precisely the IT support you require and nothing that you don’t. 


Our tailormade IT Support solutions are a convenient and cost effective solution for a wide variety of businesses. 


Get in touch to find out how we can make IT support one less worry on your “to do list”.

What are the benefits of IT Support Services Auckland?

  • With our cutting-edge around the clock monitoring and alerts we’ll keep your business up and running, no matter what.
  • We provide cost effective, hassle-free targeted IT Support Auckland wide. IT support costs are more predictable and manageable. 
  • We ensure your systems are constantly guarded and continuously under protection with our comprehensive Preventative Maintenance programme. 
  • Tanglin IT Consultancy offers far-reaching proactive, reactive, on-demand IT Support in Auckland. We guarantee seamless behind the scenes peace of mind, so that even if there’s an issue, you won’t notice a thing.
  • Tanglin’s IT Support Auckland Systems don’t take holidays or sick leave – they function 24/7, so you can stay on top of your game!
  • We’ll help you boost your IT investment and simultaneously enjoy an efficient, sleek, and streamlined business network that delivers the right information to the right people at the right time.

You’ll be head and shoulders above the competition with our range of sophisticated and superior IT Support Auckland Services.

Our expert technical services can give your business a distinct and crucial advantage.

We provide the following types of IT Support Auckland Services:


    • Microsoft Office 365
    • IT Infrastructure
    • Managed IT Services
    • Cyber Security 
    • Cloud Services
    • IT Support
    • IT Consulting & Strategy

The Business case for hiring an IT Support Auckland expert like Tanglin

Tanglin offers a one-stop-shop for all your IT solutions. It makes sound business and financial sense to hire IT Support. Auckland businesses don’t need to juggle multiple service providers or software licenses. Tanglin’s hosting, security, software, and managed services are all included on a single monthly invoice. We’ll set up everything you need with none of the stress or hassle of fiddling with your own IT infrastructure or faffing with licensing fees. This means you can dedicate all your energy to building a thriving business, instead of worrying about having to troubleshoot IT problems.

Why choose Tanglin Consultancy IT Support Company for your IT Support Auckland needs?

  • We don’t offer one-off services. Once you become our client your systems become our priority. We build long-term relationships with our clients instead of tending to once-off break-fix jobs. For an IT system to work effectively it cannot keep changing hands.
  • We review your business’s unique needs and what it is trying to achieve. Then we formulate a strategic plan on how to build the best IT infrastructure to efficiently match your goals, staff ratio and requirements. 
  • We devise a systematic expertly devised architectural plan for the design and construction of your IT infrastructure. This plan is critical for future maintenance, so that if we need to upgrade, repair, or re-evaluate processes we know exactly where everything is, what was used and how it was designed.
  • We’re unaffiliated with any brand and unbiased in our choice of suppliers – we focus on brands and products that provide the best long-term customer service, availability of parts and performance. 
  • We work remotely – the less you see of us, the better your systems are working! Our systems run regular automatic checks on your network – all in the background so we cause as little disruption as possible.
  • We manage the entire IT infrastructure system, organising any updates required, system reviews, budget projections and maintenance of all equipment. 
  • For your peace of mind, we provide very clear detailed reports and annual projections, including when new systems will need updating and old systems will need decommissioning and upgrading – so you know in advance what to budget for.


About Managed IT Support Auckland

Organisations use Tanglin’s Auckland IT Support because modern cybersecurity is such a fast growing, complex and, quite frankly, stressful component of running a thriving business. Most business owners simply don’t have the time, resources, and technical expertise to secure their networks and devices.

Businesses of all sizes and across all industries use Managed IT Support Auckland wide services for a variety of different reasons. Small to medium size companies use consultancies like Tanglin to provide full IT services so they can focus on their core business and maintain operational cost control. Larger companies may choose to use us to augment their in-house IT staff, having us handle the more day to day tasks and freeing them up to complete more strategic projects. Companies that require 24x7x365 monitoring and alerts will engage us to assist with that coverage.

Most Managed IT Support in Auckland service providers (or Managed Service Providers/ MSPs) will put together an annual service contract with you that bills you on a monthly basis. It may vary from company to company, but services are typically priced by the hour, by the service, by the number of users serviced, by the number of devices serviced, or a combination of all of the above.

Trust us, it probably isn’t! Most networks are far from healthy – although the signs aren’t recognised by the client. By choosing a reliable remote Auckland IT Support provider such as Tanglin your company will benefit from proactively stabilising and protecting the network, improving security, backing up valuable data and keeping up to date with the latest hardware and software to optimise your network capability.

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